Agile QuickTip: Avoid Starting Sprints on Mondays or Fridays

Avoid Starting Sprints on Mondays or Fridays

Sometimes a small change can make a big difference. Starting sprints on days other than Mondays and Fridays can make your scrum more valuable, and solve some common scrum problems for your agile team.

A lot teams will start their agile sprints on Mondays and end them on Fridays. This is a natural choice, mirroring the traditional working week, so you can see why teams opt for this routine. However, there are a number of reasons why Fridays and Mondays may not be the best day for finishing or starting your sprint.

  1. Fridays are often a work from home day, so you might find that members of the team do not make it into the office.
  2. For team members who work remotely or commute for work, Fridays are a frequent choice for a travel day.
  3. A lot of times, people will leave work early on a Friday to start their weekend, avoiding the traffic or getting a head start on a night out.
  4. In some countries, Fridays aren’t even a work day, which can have an effect on getting tasks completed or communicating with global businesses.
  5. Holidays in the United States typically fall on Mondays making it a less than ideal day to start a sprint.

By changing the sprint start or end days, you can also avoid the issue of the ‘invisible sprint days’ on the weekend when teams scramble to get their sprint finished. Start your team’s agile sprint on Wednesdays or Thursdays, and then finish on Tuesdays or Wednesdays instead. In this way, you can give your full team the tools and time they need to finish the scrum as strong as they started.

This idea has helped a lot of teams, encouraging sprints to become less chaotic and a lot more transparent.

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Agile Quicktip: Budgeting Your Scrum Update Times

Have you ever considered that budgeting time for each team member to give their daily updates might make your daily Scrum more valuable?

One thing that a lot of scrum or agile teams complain about, is getting value out of their daily Scrum. In some cases, team members might be providing too much information or taking up too much of the Scrum time by getting lost in the details. For others, the problem might be that they aren’t giving enough detail. Either way, the value of the Scrum is being lost.

One suggestion is to allocate time for each individual team member’s updates. Be explicit about the amount of time — bring a kitchen timer to the Scrum, or use an online tool like Google Timer to visually indicate the time box and the time remaining. Pick an amount of time for each team member’s update — maybe 60 seconds or 90 seconds — and let them know that this is the time they have to fill.

It can also help to coach your team members to get the most out of their update. They should be communicating their updates not just from the sender’s point of view, but also from the perspective of the receiver.  What’s the message you want your team members to receive from your update? From there, they can work out what to say during their 60 seconds to best communicate that message.

In this way, your daily Scrum only takes ten minutes, or maybe fifteen minutes max, but you’re getting a lot more value out of that time.

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Agile QuickTip: A Minute of Fun

A Minute of Scrum Fun

Set your Scrum apart with a minute of fun!

Many scrum or agile teams find their daily Scrum or stand up can become a little boring or stale. When it’s not that interesting, you might find that people even start to dread going. Unengaged team members can lead to late arrivals, lack of participation, or even no-shows.

If you’re facilitating the daily Scrum, and want to change the tone, try starting every Scrum with a minute of fun. Here are some ideas that take under a minute, and can encourage your Scrum to be more engaging from the outset.

  • A joke or a tongue-twister: This idea can set people at ease, and start the Scrum with a laugh, great for relaxing your team.
  • A riddle: A tricky question can be a fun and interesting way to begin your stand up, and finding out who has lateral thinking skills!
  • A trivia question: You could make it even more interesting by asking team members to take turns picking a question for the next day.
  • A short game: Why not try a round of hum that tune or a speedy tournament of rock/paper/scissors?

Starting your daily Scrum with a minute of fun can set your Scrum apart, and position the tone in the right direction, with something a little more light-hearted. In this way, your daily stand up could even become something that your team members look forward to participating in.

If nothing else, the ‘minute of fun’ creates a ritualistic aspect to your Scrum, giving it a unique feeling, structure and vibe. Every team does a daily scrum but yours is different: you start with a minute of fun!

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Agile QuickTip: Teach your Team to W.A.I.T

Teach your Team to W.A.I.T

If you’re the scrum master of an agile scrum team and you find that those daily scrum meetings are taking longer than you want, or your team members are getting too into the details, and you aren’t getting enough value from the scrum, here’s a tool that might help your team be a little more mindful in how they communicate and share information in meetings.

W.A.I.T.Why Am I Talking?

The acronym W.A.I.T is a quick strategy to help your team members ask and answer one simple question: Why Am I Talking? This is useful to help team members better communicate and collaborate – especially in meetings.  It helps people pause for a split-second to think about the message they intend to communicate and the best way to communicate it.

Just WAIT!

That thing I want to say, does it really need to be said? If it isn’t important – or if it has already been said – then just WAIT until something more relevant comes to mind.

That thing I want to say, does it really need to be said right now? If the timing isn’t right – just WAIT – a better time to put this idea forward might present itself.

That thing I want to say, are these the right people to say it to? Think about who would most value from this idea, feedback or thought. If the right people aren’t present – just WAIT.  Waiting for the right people to show up can limit repetition and make sure that the right people hear what your team members have to say.  

That thing I want to say, am I the best person to say it? Think about whether there might be someone more appropriate to communicate this idea – if so, just WAIT. Even if this thing needs to be said, it might not need to be vocalized by this particular member of the team.

That thing I want to say, have I figured out the best way to say it? Often times, we don’t stop to think about the best way to communicate an idea – typically when it enters the mind it then immediately enters the mouth.  If we haven’t determined the best way to share a thought – just WAIT – share it once you have figured out how to best communicate it.

This tool is an easy to remember device designed to help us pause for a split-second to think about how, when and to whom we’re communicating. It then helps to make that communication as effective and impactful as possible.  In the scrum, this helps keep the meeting much more focused and a lot more valuable.

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Agile QuickTip: Schedule Sync Time Before the Daily Scrum

Have you considered how ensuring you have some sync time scheduled before your daily scrum might make for an overall better stand up?

One of the constant challenges for agile or scrum teams is making sure that the daily stand up is concise, focused and valuable. Far more often it takes longer than we’d like — much more than the 10 or 15 minutes. This is sometimes because team members get lost in the details or find themselves too deep into the weeds.

This can be particularly problematic when it comes to teams that live and work across different time zones. The problem is exacerbated when the scrum meeting is scheduled for first thing in the day for some members of the team. While some team members have been sleeping, others have been working. Questions and queries have been piling up and the daily Scrum becomes the very first opportunity to reconnect and get answers. These are often individual, or 1-on-1 dialogues that don’t typically involve the entire team.

To combat this issue, try pushing back the daily scrum – just 15 or 30 minutes – and schedule some ‘sync-up’ time prior to the Scrum. This provides a time in which team members can individually sync up with other specific team members or get particular questions answered before the team Scrum begins. Once in the Scrum, the team can then focus on group updates, making the entire process much smoother, focused and more valuable for everyone.

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Agile QuickTip: Don’t Show Up At All

It may sound counter-intuitive, but if you’re a ScrumMaster, you might be able to improve your daily scrum or daily standup by not showing up at all.

If you’re the scrum master of an agile or scrum team and you feel your scrum isn’t as engaging or as interesting as it could be, you’ve probably considered what you could bring to the scrum to improve your daily meetings. Perhaps you’re worried that your team aren’t getting the most out of it, and you can’t work out what you could be doing differently to support them.  Many daily scrums even start to feel like team members are updating the ScrumMaster rather than each other.

One thing you can try as a ScrumMaster, is simply not to show up to the next Scrum.  Just skip one.  Don’t go.  Don’t telephone, don’t arrange for someone to cover for you, don’t even let the members of your team know that you won’t be there.  Just don’t go.

Afterwards, you can retroactively talk about what happened when you didn’t show up.  You can explore how your presence – or absence – changes the dynamic of the scrum.

Did the scrum meeting still happen as planned?
Did it start on time?
Did anyone capture the issues and relay them back to you, or communicate to you the most relevant points so you could follow up later?
Crucially, was the scrum more or less valuable without you present?

The daily scrum isn’t about – or for — the ScrumMaster so it should be just as effective even if you weren’t there. And if it wasn’t? Then this is a great way to open the conversation so that you can talk about ways to improve it

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Agile QuickTip: Schedule Follow Up Times

Have you considered using scrum follow-ups to keep your scrum meetings on point? One problem that scrum or agile teams have to contend with is the long daily scrum. The most effective daily scrum meetings are between 10 and 15 minutes, keeping the content brief but relevant. Instead of hitting that target, we often see teams struggling with meetings that are consistently 30 or 40 minutes – much longer than you want it to be.

One of the reasons that this happens is team members getting into the weeds and details during the scrum – trying to solution problems or resolve issues during the scrum.

Having scheduled times dedicated to scrum follow-ups can help alleviate the need for these detailed discussions during the scrum itself.  This shouldn’t be a specific meeting but rather blocked-off time – perhaps 30 or 40 minutes – where people know they can follow up on issues raised in the scrum or get any further clarification they may need.

There are three keys to making this work:

  1. Schedule the scrum follow-ups at a consistent time – try to make sure it is the same each day.
  2. Ensure that you schedule the time in people’s calendars, otherwise you risk other meetings being scheduled over them.
  3. Have team agreement to always give priority to the follow-up. No matter what you are working on, if a team member seeks assistance during the follow-up time, helping that team member takes priority.

With these guidelines in mind, scheduled follow-up times can make your daily scrums more focused and effective.

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Agile QuickTip: Start Scrums at Off Times

One of the most common frustrations that teams have with their daily scrum meeting is getting everyone to show up on time. Could the answer be, start at off times?

The daily scrum – or standup – is intended to be no longer than 15 minutes, so when team members show up 5 minutes late, that’s a third of the scrum that they’ve missed. Teams wrestle with the whether to catch latecomers up on what’s been said — losing the momentum of the scrum team — or simply moving ahead with gaps in the updates.  Often times, team members find themselves simply waiting until everyone shows up before getting started.

One idea that could help encourage people to show up at the right time, is scheduling the scrum for “off times” rather than at the top or bottom of the hour. Instead of starting at 9.00am, or 9.30am, try scheduling it 9.04am, or 9.36am.

This gives team members a few extra minutes to finish up with a previous meeting making it more likely they will be on time to the scrum. Secondly, scheduling meetings at off times make participants more aware of the meeting time. They check their watches more often; are more nervous about missing the start; and therefore will be more likely to remember that it’s time to attend.

Test this idea out with your own teams, and see if it makes a difference, reducing your frustrating wait periods and getting your scrum participants through the door on time, every time.

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Agile QuickTip: Popcorn Scrums

The daily scrum is an integral part of any scrum team. Here you can discuss what you’ve been working on the previous day, bring up challenges that are standing in the way of progress, and set the context for the day’s work. But have you heard of the Popcorn scrum method?

One of the challenges that a lot of Agile teams have is figuring out the order of speakers. It’s complicated further by virtual or distributed teams dialing-in from disparate locations.

Traditionally, the order of speakers is usually decided by a facilitator – typically the ScrumMaster. The Popcorn method can help your team and your daily scrum to be more effective.

The idea is simple. The current speaker chooses the next person to give an update, the one who will speak next. Think about it like ‘passing the mic’. This has three main benefits:

  • Facilitation becomes simpler, without one person needing to be in charge of the scrum, and with a more natural running order based on the updates and the conversation at hand.
  • The process is the same each time, no matter who is attending the meeting. Teams are not reliant on one facilitator and everyone in the company knows what to expect.
  • This method promotes participation and attention. Team members will spend a bit more time thinking about what’s been said, who hasn’t spoken yet and who is important to include. As participants could be called on to engage at any point, it pushes all members of the team to pay closer attention.

Give it a try at your next daily scrum, and see how this one change can effortlessly make your team meetings more effective.

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Bridging the Gap from the Classroom to the Workplace – What’s the Secret?

The success of encouraging employees to train further and take courses is long recognized. In fact, companies that offer comprehensive training programs see a 24% improvement in their profit margins over those businesses that spend less on employee engagement and development. As well as this, 68% of workers claim that training and professional development is the most important company policy they look for when choosing a new job.

Unfortunately, not all training is created equally.

…In fact, a McKinsey study found that historically, only a quarter of respondents have found training to be helpful in improving employee performance. The bottom line is that training must come with an understanding of how to bridge the gap from the classroom to the workplace. Without this, you will never achieve true knowledge retention, as there’s no way to put what you learn into practice. McKinsey show this in reality, where trainees can forget as much as 70% of what they’ve learned within an hour!

Forbes give their own insight to the research from McKinsey, and highlight a few key areas to focus on if you want to see the potential benefits come into fruition for your own company.

  • Plan first – People aren’t starting with nothing, they are not a blank slate. It’s important to know exactly what your specific teams want to get out of training before you start.
  • Sprints, not marathons – small bursts of productive learning are proven to be better than trying to teach staff everything about one topic.
  • Real-world environments are far more complex than the classroom. Application is essential – individuals need to be able to see how to apply what they are learning to their own workplace and reality, or it will never stick.
  • Look for both interesting and useful – the combination of these two factors helps trainees to remember what’s being taught, and put it into action.

From having a clear idea of what you want to get out of your training, what we call the tactical opportunities you’re looking to gain, to planning short bursts of training that can be readily applied to your teams, these are goals that are built for real-world results. Following these guidelines can make the difference between innovative and successful training, and wasting valuable resources on a training program built for failure.

Creating a contextual element to your program

This advice is invaluable in choosing the right program for your business needs. Before you can even begin with a training solution, precision coaching can help you work out what you need, identifying your real-world placement and providing guidance and tools on how achieve specific things in your own environment. Look for coaches who have mastered the balance of engaging and immersive training sessions that employees of all stages enjoy participating in, at the same time as providing practical value that enhances engagement and results.

You coaching choice cannot be ‘one size fits all’, because in reality this doesn’t exist. The strongest solution for Agile training offers a highly facilitated experience that helps your company reach targeted objectives in your exact real-world setting.

This should start by understanding your workplace, its culture and challenges, and what you want to get out of the training you’re having. Without this element incorporated, your business will suffer from what is known as interference, where information is not learned deeply, and as much as 75% of the knowledge could be forgotten within as little as six days.

Each business is different, and no two teams are exactly alike.

When the coaching and training techniques are both part of an ongoing process, you know that you can follow up as much as you need, working with key stakeholders to get the most out of this journey. This enables you to walk away with the tangible deliverables and improvements you need for your own business objectives and to enhance employee engagement. Understanding the road map for your training, you can revisit your goals at any stage of the process.

Cognitive science has proven that in order for training to be successful it needs to build on existing knowledge, in a cyclical way. Trainees need to then use the information enough for the brain to recognise how important it is, and the benefits it can provide.

With a clear Agile roadmap which can be revisited at the relevant junctures, teams are given the autonomy to own their own development. Rather than give over responsibility to a third party, effectively outsourcing their own success, managers and staff are invited to control the maturity of their projects in their own hands, creating useable, interesting skills that have true value, and bridging the gap between the classroom and the workplace once and for all.